Transportation Policy
Shipping cost
Our transportation policy is designed to be concise and customer friendly, serving customers in multiple regions around the world. We offer free shipping to certain countries and regions based on the order amount, while other regions use fixed shipping regardless of the order amount. Here are two tables that provide detailed information on shipping costs: one is for countries where shipping costs depend on the order amount, and the other lists the unified shipping costs for other countries and regions.
Table 1: Transportation Policies Related to Order Value
|
country |
Shipping fee for orders of $108 and above |
Shipping fee for orders below $108 |
|
United States (excluding Hawaii, Alaska, Virgin Islands） |
free |
ten dollars |
|
Australia, Finland, Hong Kong Special Administrative Region, Italy, Japan, Netherlands, New Zealand, Portugal, South Korea, United Kingdom, Belgium |
free |
twenty dollars |
|
country |
Shipping fee for orders of $500 and above |
Shipping costs below $501 |
|
Malaysia, Singapore, Mexico |
free |
twenty dollars |
Table 2: Fixed Freight Policy
|
country |
Flat shipping rate |
|
United States (excluding Hawaii, Alaska, Virgin Islands） |
eighty dollars |
|
Bahrain, Kuwait, Oman, Saudi Arabia, United Arab Emirates, Alberta, United Kingdom, Israel Canada (Northwest Territories, Alberta, Quebec) Puerto Rico (United States) |
thirty nine dollars |
|
Angola, Antigua and Barbuda, Argentina, Bangladesh, Bermuda, Bhutan, Bolivia, Brazil, Chile, Colombia, CostaRica, Pakistan, Panama, Paraguay, Peru, Sri Lanka, Uruguay, Bahamas |
fifty nine dollars |
|
Austria, Sweden, Switzerland, Denmark, France, Germany, Italy, Poland, Ireland |
twenty nine dollars |
|
Other countries/regions not listed above |
forty nine dollars |
*Note: "Other countries/regions" includes all countries not specifically listed in other categories of this table. For detailed information on which countries fall under this category, please refer to our complete transportation policy document or contact our customer service team.
transit time
Here is a table of our estimated shipping times in various regions around the world. These schedules are designed to help you understand how long it usually takes for an order to be delivered after it has been shipped. Please note that these are working days and do not include weekends or holidays.
|
North America |
Expected delivery time |
|
the United States |
7-12 working days |
|
Canada |
10-15 working days |
|
Mexico |
12-20 working days |
|
Australia |
Expected delivery time |
|
Australia |
12-20 working days |
|
New Zealand |
12-20 working days |
|
Europe |
Expected delivery time |
|
Britain |
12-20 working days |
|
Ireland |
12-20 working days |
|
Germany |
12-20 working days |
|
France |
12-20 working days |
|
Switzerland, Sweden, Belgium, and Denmark |
12-20 working days |
|
Other regions of Europe |
15-22 working days |
|
Asia |
Expected delivery time |
|
Singapore |
12-20 working days |
|
Malaysia |
15-22 working days |
|
The United Arab Emirates |
15-22 working days |
|
Saudi Arabia |
15-22 working days |
|
Other regions in Asia |
15-22 working days |
|
Africa |
Expected delivery time |
|
The entire Africa |
20-30 working days |
|
South America |
Expected delivery time |
| The entire South America | 20-30 working days |
Processing time
Post order processing sometimes takes 5-7 business days to ship. We don't ship on weekends.
Where can I find my tracking number?
When your item is shipped, the system will automatically notify you via email with a tracking number attached.
If you haven't received it yet or the tracking number doesn't work, it's okay. Contact us and we will help you solve it!
If you need more detailed information, Please contact our customer service.
Unexpected delay
In some cases, the delivery time may exceed the standard shipping time mentioned above. Most delays are caused by international customs processing beyond our control. If your package takes too long to arrive, please contact us and we will work with you to resolve any issues.